After an outage affecting 911 lines statewide overnight. Local dispatch centers report they are receiving 911 calls again. However, with the ongoing work on the issue, there may still be intermittent outages.

If you try calling 911 and you receive a fast busy signal you can call the 10-digit line at 360-533-8765 in Grays Harbor County or toll-free 1-800-281-6944.

CenturyLink reported a nationwide issue yesterday evening where customers reported problems dialing 911 and receiving a fast busy signal. Dispatchers have been testing 911 lines statewide overnight.

The state Utilities and Transportation Commission (UTC) announced that it will open an investigation into this week’s statewide enhanced 911 (E911) service outage.

The UTC’s investigation will look into the cause of the outage, the company’s emergency preparedness and response, restoration efforts, and communication with the public.

E911 services began experiencing interruptions in Washington around 8:30 p.m. on Thursday, Dec. 27. CenturyLink reported this morning that E911 service appears stable in Washington state, although the company’s restoration efforts continue.

In the event you cannot reach 911, contact your local police or fire department. For a list of statewide alternate numbers, click here.

The commission is the state agency in charge of regulating landline telephone companies operating in Washington. It is the commission’s responsibility to ensure regulated companies provide safe and reliable service to customers at reasonable rates while allowing them the opportunity to earn a fair profit. The commission does not regulate the rates of broadband services, cellular, cable or Internet service.

If you try calling 911 and you receive a fast busy signal you can call the 10-digit line at 360-533-8765 in Grays Harbor County or toll-free 1-800-281-6944.