OLYMPIA, Wash. – Washington Healthplanfinder, the new online marketplace that connects Washingtonians to new health insurance plans and financial help, has continued to see great interest from individuals, families and small businesses statewide. Following planned maintenance, residents have reported better experiences shopping and enrolling in health coverage today at www.wahealthplanfinder.org.
“Reports coming in from across the State indicate that Washington Healthplanfinder is running much more smoothly today,” said Richard Onizuka, Chief Executive Officer for the Washington Health Benefit Exchange. “Some individuals are still experiencing issues, so we’ve planned additional maintenance tonight to continue to refine our system to better meet the needs of our customers.”
Paper applications are still available for those who are unable to access the site through community organizations or insurance brokers. For children, pregnant women, and family medical applicants who have an urgent need for health or prenatal care but who cannot use Washington Healthplanfinder, a downloadable, a paper application is available on the Health Care Authority website. The form contains a mailing address.
The new marketplace has seen a steady stream of online visitors since launch as well as thousands of calls to the toll-free Customer Support Center at 1-855-WAFINDER. An updated data report will be released Friday, Oct. 4.