A MESSAGE FROM OUR FOUNDER
Dear fans and customers,
I’m sorry we let you down.
From the workers in our factories to our sales teams on the road, there is nothing we take greater pride in than making a perfect cup of yogurt.
Chobani was created to make great yogurt that is accessible to everyone, so I take it very seriously and personally when we don’t deliver for our fans and consumers.
We recently identified mold in a limited amount of product that came from our Idaho facility.
While this type of mold is common in the dairy environment, particularly when using only natural ingredients that are absent of artificial preservatives, it’s still unacceptable to me and all of our yogurt makers.
Over the past few days, with the help of our retail partners, we proactively withdrew product from store shelves and I decided to voluntarily recall the limited amount of remaining product to be extra careful and cautious.
My heartfelt apologies to our friends, fans and consumers who were impacted, as your loyalty and safety is something we cherish and never take for granted.
We have worked round the clock to fully fix the issue and have been shipping fresh product to stores.
In the meantime, if you purchased yogurt with the code 16-012, Best By: 9/11/2013 – 10/7/ 2013 please discard and contact our Customer Loyalty Team at chobani.com/care to get replacements or refunds.
Thank you very much for your understanding and support.